The interaction between humans and technology plays a very important role in the field of mobility. Whether it is the interaction of the driver with HMI components in the context of vehicle use, which is becoming increasingly important, especially with the current developments in the field of highly automated driving, or the increasing intermodality and networking of mobility offers and services, the trend towards the increased use of environmentally friendly means of transport. Whether public transport or sharing services - the platforms and apps are becoming increasingly complex, so that they have to be optimally tailored to the needs of users as communication and interaction interfaces for sustainable mobility. On the one hand, operability and usability, but also comfort and security aspects are important criteria.