E-Commerce Solutions with ERP Integration

Online trade continues to grow enormously in the B2C as well as B2B sector and the demand for modern shop systems is growing continuously. For this reason, the number of technical solutions for e-commerce is very diverse. New systems are constantly developed and therefore it is difficult to get an overview and find the best answer.

When selecting an online shop system, a number of aspects have to be taken into account, as the solutions differ significantly from each other in terms of their functional scope. Therefore we take your needs into account and analyse which shop software solution fits your requirements.

Our team has nearly 20 years of experience with order processing, logistics and financial processes. Our consulting services focus on your business processes and the IT systems behind them. In a selection project, we therefore focus on CRM, master data management, order entry and the further processing of orders across all IT systems up to logistics and financial processing.

Benefit from our detailed knowledge on the market for e-commerce solutions.
Our current study "Online shop systems for the digitalization of retail" gives an overview of the key players in the industry.

We offer the following services:

1. Process and requirement analysis

• Assessment of the framework conditions of the project (core business and product range, corporate structure, strategic orientation (B2C/B2B/B2C2B))
• Process analysis and documentation of optimization potentials
• Analysis of the currently used IT systems
• Development and visualization of optimized target processes in the form of process chains
• Conception and visualization of the future IT system landscape
• Selection of functional requirements for the online shop system based on the Fraunhofer IML online shop database
• Creation of a shortlist of shop system providers
• Preparation of specifications

2. Selection

• Conducting a call for tenders (incl. preparation, planning and monitoring of system presentations)
• Functional and commercial bid evaluation and award recommendation
• Support of contract negotiations

3. Implementation

• Individual technical support during the implementation phase (project management, detailed concept and checking of contract compliance, conception and support of data migration, support during the test phase)