Next Stop: The Future

Almost exactly eight years ago, at the 35th Zukunftskongress Logistik event in Dortmund, the Rhenus Group and Fraunhofer IML broke the news: they were going to collaborate in an Enterprise Lab. Since then, they have racked up a number of successes as partners in the Rhenus Enterprise Lab – and in the coming years, they aim to shape the future of logistics together.

In 2017, Fraunhofer IML announced its collaboration with Rhenus in a dedicated Enterprise Lab by sharing an image of two puzzle pieces being pushed toward each other – it was the start of a genuine success story. In its 112 years of company history, Rhenus has developed extensive know-how in numerous areas: The experts at this global logistics service provider know how to further develop and optimize logistics processes along their customers’ supply chains. From innovative solutions for all stages of the supply chain right through to warehousing and conventional transportation, Rhenus offers its customers almost everything in the logistics field. Meanwhile, Fraunhofer IML’s expertise extends to many different areas of logistics research: it was with the aim of giving companies access to this expertise and the latest technologies and findings in logistics research that the concept of Enterprise Labs was devised at the institute in 2013. The Enterprise Lab Center in Dortmund allows partner companies to position themselves at the forefront of cutting-edge, agile, interdisciplinary research. The prototype center has a number of state-ofthe-art laboratories where components and prototypes can be manufactured as needed and tested out. The Enterprise Labs also have integrated coworking spaces so project partners can collaborate directly on site. The establishment of a dedicated Enterprise Lab gave Rhenus new ways of accessing this infrastructure, allowing the group’s employees to delve deeply into the research world and find optimal tailored solutions. Half full or half empty? Rhenus employees and customers have both been mulling over this famous question for many years, but in a rather specific context: It relates to containers for files and data carriers that have to be kept locked to maintain security. However, if a service provider employee cannot look inside of the container, then they will not be able to tell whether it is half full or half empty. To take a German example: For many years, it was common for some secure containers to be emptied when they were only half full, while elsewhere, early emptying had to be manually requested for full containers.

This was the first project that the researchers at the Rhenus Enterprise Lab tackled together, and it was a roaring success: Rhenus customers are already using large numbers of these smart secure containers and the figures just keep on climbing. So what does the smart container look like? Quite normal actually: It looks just like the thousands of other document bins in office buildings around Germany. However, it has one small, but important difference: the “Rhenus ITCPRO level sensor.” The sensor, which is no larger than a cigarette packet, can automatically determine how full its respective bin is. It transfers this data to the waste disposal company’s ERP system, which triggers automatic and timely bin collection and ensures customers no longer have to worry about secure containers for files and data carriers overflowing. What’s more, this also prevents empty collection runs, as the containers are emptied at exactly the right time – which results in huge CO2 footprint improvements for Rhenus customers, as Dr. Stephan Peters, Member of the Management Board of the Rhenus Group, emphasized when the ITCPRO components were released as open source code in January 2024: “The ITCPRO level sensor minimizes the number of empty collection runs and increases efficiency in collection planning, resulting in a significant overall reduction in collection runs – as innovation developers, we are delighted to give other companies access to this valuable method of reducing their CO2 footprint.” When it was developed, this solution represented an important step toward establishing the internet of things (IoT) at Rhenus – allowing the group to establish its position as a pioneer in this field. The sensor also offers other major advantages, such as its long service life and its independence from local infrastructure, which was achieved by using the narrow-band IoT mobile communications standard and makes the sensor particularly energy efficient. The idea of using this mobile communications standard was developed in collaboration with another Enterprise Lab partner: Deutsche Telekom. ”Discover Logistics” spoke to André Remy and Michael Novoselsky from Rhenus about the partners‘ plans for the future.

Six questions to André Remy and Michael Novoselsky

In the future, Rhenus and Fraunhofer IML aim to continue to build on the innovations they have developed together in the Enterprise Lab – and to keep on setting new standards in applied research for the logistics field. In an interview with “Discover Logistics,” André Remy, Head of Global Group Customer Solutions and Innovation and Michael Novoselsky, Senior Innovation Manager at Rhenus, discussed the Lab’s future direction and shared some insights into this collaboration between science and industry. 

André Remy and Michael Novoselsky from Rhenus Logistics stand next to each other.
© Rhenus

André, what moment in your collaboration with Fraunhofer IML stands out to you to this day as THE milestone?

Of all the projects we have carried out with the Enterprise Lab so far, the most successful one is definitely our smart secure container and the related ecosystem. This project showed that we can develop specific, marketable products together – not only developing a prototype, but also developing and working out all the related processes that are needed to deliver tangible added value for customers.

What impact has the Enterprise Lab research had on Rhenus and your corporate strategy so far?

Innovation is the engine that drives our actions and ultimately, it is the reason that we have been able to offer our customers tailor-made solutions for the demanding challenges they face in the decades gone by. Last year, we gave this area an even more central role in our organization by creating the Customer Solution and Innovation team. This team works on the strategic focus of our innovation activities and ensures that they are aligned with our corporate strategy and trends in the areas of technology, society and the environment.

In the future, you want all your business units to be able to access the Lab. How can we imagine?

The Enterprise Lab gives us access to the very latest technologies and research findings. This is vital for all our products, so it is only logical if we consistently give all our units the opportunity to develop their products further with the Enterprise Lab. As a team that spans the entire group, we are interested in seeing all units succeed, so we want everyone to benefit from the know-how that is shared in the Enterprise Lab. That is why we have defined selection criteria for prioritizing projects correctly, which we coordinate internally. This selection process allows us to ensure the projects that go to the Lab deliver the greatest possible added value for our units. In order to increase this added value even further, findings from our projects are shared internally at an international level, so that everyone benefits from them.

Michael, as you are involved in the current projects, can you tell us what the development priorities are at present?

Right now, the Enterprise Lab is helping us optimize our autonomous transportation systems – a complex topic that requires not only expertise in robotics, but also a great deal of logistical process know-how. The strengths of Fraunhofer IML really come to the fore in cases like this, where expertise in a range of different fields is required. We are also working together to identify the innovation topics that we will focus on in the coming years. For us, playing our part in driving change and bringing our colleagues with us on this journey is an important aspect of innovation. That is why we are working on an information tool to help familiarize people with these topics and also to show which people within the company are involved in them and what added value each technology provides for individuals.

What direction do you want to take the Enterprise Lab in over the coming years? 

The motto “strengthening strengths” sums it up quite well. At Rhenus, we believe that our units know their business best, and we want to take this into account. That is why we are getting the units more involved in the selection of topics, and it’s also why we believe that, in the coming years, we will be able to make the innovative power of this partnership more visible, both at an internal level and among our customers. In more specific terms, we are harnessing applications from the fields of artificial intelligence and alternative fuels, because even today, we are already seeing disruptions to conventional business models in these areas. Related technologies, such as remote operation, automated guided vehicle systems and AI-driven data processing, are also highly relevant for us. 

And our last question for André: what is the overall goal for Rhenus in working with the Enterprise Lab?

We want to be a competent partner that our customers can rely on when it comes to solving complex logistical challenges. Our collaboration with Fraunhofer IML complements this goal perfectly, because it allows us to evaluate technological innovations at an early stage and put them into practice.

A view of the company Rhenus Logistics
© Rhenus
Natalia  Ogorelysheva

Contact Press / Media

M. Sc. Natalia Ogorelysheva

Research associate

Fraunhofer Institute for Material Flow and Logistics
Joseph-von-Fraunhofer-Str. 2-4
44227 Dortmund, Deutschland