Fraunhofer Institute for Material Flow and Logistics IML
Efficient quality management for your competitive advantage
In order to meet the diverse and changing needs and requirements of customers for products and services and to achieve long-term corporate success, continuous improvements in corporate performance and processes are necessary. The continuous improvement process is supported by the design and introduction of a quality management system that optimizes the use of resources and the flow of information and improves performance and results.
The quality management system, which corresponds to the quality goals and requirements of the company, can be designed both process- and key figure-oriented and on the basis of various international standards. Our experienced consultants in the field of quality management accompany and support you in the implementation of the system in your company, the training of employees and the implementation of internal quality audits.
Our services
The structured approach of our consultants in the competence field of quality management guarantees the fulfilment of high expectations and ensures successful consulting. With the following services we support you in the implementation of quality management:
- Support during the implementation of a quality management system
- Support in the selection of certifiers, considering their individual requirements, industry specifics and the general acceptance of the providers on the market
- Accompaniment of the certification phase
- Implementation of internal quality audits
- Realisation of continuous improvement in the company according to DIN EN ISO 9001
- Advice on all aspects of quality management and holding workshops on current developments in quality management
The effectiveness of a quality management system is mainly influenced by the qualification level of the employees in the company. By the professional and goal-oriented usage of procedures and methods considerable efficiency increases can be realized. Targeted training activities prepare the employees for the introduction and maintenance of the system and enable them to realize the implementations in a professional and timely manner.
In this context, Fraunhofer IML offers a comprehensive program of training courses covering all areas of quality management. The range of training courses includes basic training on regulations such as DIN EN ISO 9001:2015, IATF 16949 or VDA 6. Within the framework of these training courses, participants are taught the objectives, important terms, definitions, requirements etc. of the respective regulations.
In addition, we offer training courses on customer satisfaction measurement, the use of statistical methods and process control as well as the structure and application of QM documentation or the implementation of the management system.
Our employees with many years of experience will be happy to advise and support you individually in setting up and implementing an effective quality management system tailored to your needs.